OFFICE ADMIN NEEDED – BILINGUAL A PLUS (SPANISH/ENGLISH)
Office Admin Needed at The Tax Defense Group.
Excellent customer service experience, phone and in person.
Organize, strong written and communication skills.
Must not be afraid to make contact with clients by phone or meet them in person.
Ability to multitask while working with clients and navigating our software/database.
Proficient and comfortable with office equipment (Computer skills – Microsoft Office, Outlook).
The ability to recognize deadlines and work well under pressure and in a deadline driven environment.
Greet and contact clients over the phone and in person.
Prepare case file and working closely with enrolled agents and tax preparer towards case resolution.
Prepare and update legal documents, such as Power of Attorneys and financial statements.
Provide case status and updates to clients.
Contact clients for additional documents/information necessary to complete their cases.
Prioritize daily case load assignments and case closures.
Ability to understand and prioritize deadlines and case urgency.
Compensation: $15-$17/hour DOE
Full or Part Time: Full Time
Work Schedule: TBD
Seasonal or Year Round: TBD